Helping Arizona Businesses Grow

Tips on dealing with difficult vendors

Most businesses in Arizona can’t survive without the help of vendors. A vendor could provide products, supplies and services that you wouldn’t have access to otherwise. However, dealing with a bad vendor can be worse than having no vendor at all. Your business operations are instrumental your success, and if your vendor makes that difficult, they might be holding you back.

How do you deal with conflicts with vendors?

A vendor might provide you with a product or service, but that doesn’t mean you have to continue working with them. Don’t be afraid to set boundaries if the vendor starts to take advantage of you. If you accept poor performance or bad behavior, they’ll just continue to interfere with your business operations. Let them know what kind of behavior is unacceptable.

However, you should also remain as polite as possible. You don’t have to let them walk all over you, but getting hostile could escalate the situation. A business law attorney may offer advice on dealing with a difficult vendor. If the situation becomes a court case, you could show the judge that you tried to negotiate with the vendor in a polite, civil manner.

If you can’t resolve your issues, you might have to terminate your relationship as soon as possible. Don’t let them tell you that you won’t be able to find their services anywhere else because there’s always another vendor that offers the same thing. In fact, you might be able to find a vendor whose products and services are a better fit for your business.

What if the situation escalates?

To prevent escalation, you might want to work with an attorney from the beginning. Their advice might keep the situation from getting out of hand. If it’s too late, an attorney may be able to help you navigate through the court case or get out of your contract with this vendor. They might also help you with other aspects of running your business once the case is over.